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T: +44 (0) 1748 821824
E: marketing@lamri.com
E: marketing@lamri.com
CMMI SVC
CMMI for Service
Do you run a service organization and need to improve? Are you running with ITIL and ISO20000 and wish you could prioritise your improvement initiatives? Are you working with a development organization running with CMMI-DEV but find they are talking a different language?
CMMI for Service is designed to address these issues and more. It has been specifically designed to address business improvement in the Service Delivery organization and whats more its applicable to all services from IT to facilities management to office support to really any service you can imagine.
CMMI for Service:
- is method agnostic telling you what your processes need to achieve not how they should do it
- provides focus and direction to your existing service improvement initiative
- allows you to identify strengths and weaknesses in your existing practices and articulate what better means for you
- Complements existing ITIL based service improvement because CMMI articulates requirements for best practice - it does not tell you how to do it. That is literally your business
Because of the consistency with CMMI-DEV you can speak the same improvement language as your Development teams but still energise your service management teams with language and practices that speak directly to the challenges they face day by day.
Don’t worry if you are already running with ITIL or ISO20000. CMMI-SVC will directly complement this providing you an umbrella of guidance and direction to help focus and gain value from your ITIL implementation and make sure you maintain and build on your ISO20000 certification.
If you'd like to have a closer look into CMMI for Service why not order a CMMI Service poster to find out?
For more courses go to our training section.
For more downloads go to our resources section
- lamri, Dundas House, Aske Stables, Richmond, North Yorkshire, DL10 5HG
- +44 (0) 1748 821824
- marketing@lamri.com